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Posted: Monday, January 1, 2018 5:18 PM

General Summary of Job Duties Steward ensures all areas are clean with in assigned areas. Proper time management of peers. Essential Job Responsibilities and Duties * Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and FAST Track Values Statement. * Complete side work. * Ensures proper cleanliness of dishes. * Monitor all machine functions and gauges for proper temp. * Monitors and insures break times are administered. * Cleans areas throughout the kitchen as needed. * Assist Sous Chefs or Lead Cooks however needed. * Assist Dishwashers when needed. * Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. * Adhere to all appearance and uniform standards. * Maintain an open line of communication with Management. * Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors. * Ability to accept performance feedback in a professional manner. * Regular attendance and arriving on-time to all scheduled shifts and meetings is considered an essential function of the job. * Other duties as assigned. General Job Responsibilities and Duties To perform the job successfully, an individual should demonstrate the following FAST Track Principles: * FRIENDLINESS * Offer a warm greeting to everyone you encounter with a smile and eye contact. * Practice mutual respect by dealing honestly in all interactions. * Use genuine listening skills and offer sincere responses. * Promote positive interactions with both external and internal guests through sincere greeting and communications. * Be approachable, listen and lead by example. * ACCOUNTABILITY * Be proactive and positive. * If I don't know, I'll find out and if we don't have it, I'll try to get it. * Manage staff effectively with timely reviews and address performance issues. * Support and practice the FAST Track Principles from the executive level to the front line staff level. * Acquire knowledge, training and education. Communicate it to all employees. * SERVICE EXCELLENCE * Anticipate our guests' needs before they ask. * Contribute ideas and solutions to improve customer service. * Escort our guests rather than point. * Take personal pride in the quality of your work. * Actively seek feedback from our guests concerning our service and atmosphere. * TEAM WORK * Share and explain information. * Involve managers and employees in business development decisions and cost savings initiatives. * Great teams consist of great performers. * Create a culture of two-way communication with employees and guests. * Be courteous, kind and patient with each other. Skills, Education and Other Requirements * Basic reading and writing skills. * Must have an understanding of English * Ability to follow written and oral instructions. * Strong communications skills. * Must be able to multi-task. * Ability to function as part of a team. * Ability to remain calm and professional when under pressure. * Must have working knowledge of the food service industry. * High School Diploma or Equivalent Work Experience * Must have working knowledge of the food service industry.SDL2017


• Location: Elko

• Post ID: 39158307 elko is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018